Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedules. Provides good value of service for those who can't afford the typical spa. Usually enough work to keep busy.

Cons

Poor management on all levels. Too much nonproductive micromanagement. Benefits are poor and unobtainable by most employees. Therapists are required to help sell memberships even though they're not sales people, and the sales associates are overbearing in their sales pitch.

1.0
Dec 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Currently they are one of the few massage businesses that are hiring. Some flexibility with your schedule. Some Clients do tip decently which helps to offset low pay.

Cons

Very low pay for the level of work performed. Front desk staff is constantly pushing for high volume of Clients per shift even on Therapists who made it clear from the day they were hired that they can only work on so many per shift. Front desk staff NEVER listens to Therapists in regards to contraindications even though Therapists are the ones who are trained to make those calls. Therapists are forced to work on Clients who are clearly sick or are otherwise not eligible for massage at that time. Therapists who themselves are sick or injured are forced to come in and work on Clients even with the risk of making the Client sick or injuring themselves further. Massage Envy needs to get over pushing the concept of assembly line massage and start thinking along the lines of being a wellness center.

2.0
Nov 30, 2009
Recommend
CEO approval
Business Outlook

Pros

friendly, clean and safe environment very busy all supplies provided

Cons

need to work too many hours to make a decent salary (way below standard) get paid the same for all treatments(deep, hot stone, sports etc...) benefits not helpful or real not treated like professional no compensation for repeat clients

Viewing 7399 - 7401 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.