I applied in-person. The process took 1 day. I interviewed at Massage Envy (East Brunswick, NJ) in Aug 2022
Interview
Really low stress. Asked about my availability. Just make sure you sound personable . I also made sure that I showcased my skillset. We talked about sales which was new to me. Make sure you are willing to learn and be trained
They have a total of two interviews. First one is just informational and they ask basic customer service questions. Second you have to memorize pricing and some sort of script they give you.
Interview questions [1]
Question 1
One thing they asked me was how I would handle a troublesome customer,
The interview process was easy and straightforward. There was a focus on customer service and how to handle certain customer interactions. Talking to the hiring manager felt like a conversation and was very easy with little pressure.