Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 298 reviews)); "It is a great cause and some of the people are great." ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 256 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 253 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 220 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 833 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 250 reviews)); "if bad manager or owner it will be a nightmare." ((in 176 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 80 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

3.0

May 21, 2026

Good perks but a sales-driven, pushy culture

Guest service associate

Recommend

CEO approval

Business Outlook

Pros

good perks like free & discounted massages

Cons

very sales focused & pushy about commission

Massage Envy Response

2w

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

4.0

May 19, 2026

Great culture and commission, but limited advancement opportunities

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

the culture is great and commission is too

Cons

not a lot of raises and opportunities to advance

Massage Envy Response

2w

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

3.0

May 19, 2026

Calm environment but suffers from high turnover and poor management

Receptionist

Recommend

CEO approval

Business Outlook

Pros

clean, calm environment, easy hiring and training

Cons

Lack of management, high turnover

Massage Envy Response

2w

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 25 - 27 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good perks but a sales-driven, pushy culture

Great culture and commission, but limited advancement opportunities

Calm environment but suffers from high turnover and poor management

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Massage Envy

Massage Envy reviews FAQs