Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 298 reviews)); "It is a great cause and some of the people are great." ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 256 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 253 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 220 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 833 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 250 reviews)); "if bad manager or owner it will be a nightmare." ((in 176 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 80 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

4.0

May 17, 2026

Supportive management but pressure to sell products

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Organized management Therapists are easy to work with

Cons

Pressure to sell products, upgrades and memberships

Massage Envy Response

1mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

4.0

May 16, 2026

Good pay, but low commissions

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for the industry, room for growth

Cons

Low commission for selling memberships, no bonuses for selling enhancements.

Massage Envy Response

1mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

5.0

May 13, 2026

Supportive coworkers but challenging customer interactions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co workers Good pay

Cons

Rude customers Demanding sales quotas

Massage Envy Response

1mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

Viewing 28 - 30 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive management but pressure to sell products

Good pay, but low commissions

Supportive coworkers but challenging customer interactions

Jobs at Massage Envy

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