Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 298 reviews)); "It is a great cause and some of the people are great." ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 256 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 253 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 220 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 833 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 250 reviews)); "if bad manager or owner it will be a nightmare." ((in 176 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 80 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

5.0

May 22, 2026

Supportive team environment but very busy workload

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I enjoy working with the Massge Envy Dr Phillips team. The management team is completely invaluable to me. As a front desk agent, I am always met with help, encouragement, advice and pointers to perform above and beyond while working. This is the best team I have ever worked with. The comfort and confidence I have gained while working at massage envy has changed my life.

Cons

We’re always so busy sometimes.

Massage Envy Response

2w

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.

5.0

May 22, 2026

Great place to work at!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I’ve been with the Dr Phillips location for 6 years and it’s been full of growth, opportunities & they really care about the culture. The owners are great as well.

Cons

Can be High paced environment sometimes

Massage Envy Response

2w

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.

5.0

May 21, 2026

Friendly staff and clear expectations, but low pay

Massage therapist/esthetician

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, clear expectations, flexible

Cons

Low pay, mean customers sometimes

Massage Envy Response

2w

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.

Viewing 22 - 24 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Massage Envy

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Supportive team environment but very busy workload

Great place to work at!

Friendly staff and clear expectations, but low pay

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