Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Dec 11, 2025

Esti at massage envy

Recommend
CEO approval
Business Outlook

Pros

Consistent clients and full books

Cons

Strong pressure to sell and upgrade members. Also, low pay for the demands of the job. Only paid when have a client. Not paid for set up and clean up time

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Massage Envy Response
5mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling for therapists. Easy to call out if sick.

Cons

Not paid for time when not in service

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
3.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee benefits include 1 service a month

Cons

Not enough appointments available to keep members happy

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 109 - 111 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.