Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 283 reviews)); "It is a great cause and some of the people are great." ((in 270 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 248 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 227 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 822 reviews)); "Poor management and they dont care about their employees or their clients" ((in 633 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 254 reviews)); "if bad manager or owner it will be a nightmare." ((in 182 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 88 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Dec 10, 2025

Low pay

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

As a full time employee you are able to get one free service a month.

Cons

This company is cheap and doesn't like to pay their employees properly.

Massage Envy Response

5mo

We are disappointed to hear that your experience as an employee in a Massage Envy franchised location left you with a negative impression. As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

3.0

Dec 9, 2025

aliright i guess

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

organized and dependable. streamlined and easy.

Cons

low pay. corporate atmosphere. absentee boss.

Massage Envy Response

5mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

1.0

Dec 8, 2025

Worst company ever to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- they book your clients

Cons

- ME has poor management, within the 2 years I was there we had almost a whole year without management - ME doesn't value their clients or their employees - ME doesn't care about cleanliness (in the 2 years I was there for a only a few short months did a cleaning crew show up - corporate was AWARE and kept saying it was due to a contractually issue they could not hire another one - Must double check pay checks - something is always changing or not right - I was "let go" because I wanted to take my PTO and they said they didn't think I would come back so we should just go our separate ways after I complained about not having cleaners, constant change in pay, and booking issues with front desk and on the app.

Massage Envy Response

5mo

We are disappointed to hear that your experience as an employee in a Massage Envy franchised location left you with a negative impression. As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

Viewing 112 - 114 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay

aliright i guess

Worst company ever to work for

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Massage Envy reviews FAQs

Jobs at Massage Envy