Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 273 reviews)); "Flexible schedule and discounted massages" ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 256 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 828 reviews)); "Poor management and they dont care about their employees or their clients" ((in 623 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 249 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

1.0

Dec 15, 2025

Terrible company

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

nice people to work with

Cons

they will hire you for "full time" and then only give you 20 hours or less!

Massage Envy Response

3mo

We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

3.0

Dec 14, 2025

The Good, the bad and the Really Ugly.

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Free Liability Insurance Steady pay Benefits for full time only Nice location Bookings are usually good, Fully booked if popular. Decent pay for starters job. Mostly positive environment. Room for growth I honestly loved working at my location and my fellow coworkers.

Cons

Franchised based Management needs work. Biased and gossips about other employees. Too much drama, favoritism. Easily written up for anything. ( hence gossiping not allowed by anyone but management) No sit pay. Commission based only Owners seem biased Not really any perks, minus a dollar for requests, prebooks and enhancements but if locations do not perform owners liking, you will lose those perks.

Massage Envy Response

5mo

Thank you for your comment/review we appreciate hearing feedback on franchised locations. As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

4.0

Dec 13, 2025

Great Workplace

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Friendly environment. Wonderful clients who became regulars.

Cons

Sometimes business is slow and you get paid per client

Massage Envy Response

5mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

Viewing 106 - 108 of 7,406 Reviews

Jobs at Massage Envy

Esthetician - Full Time

Massage Envy

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Terrible company

The Good, the bad and the Really Ugly.

Great Workplace

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