Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 273 reviews)); "Flexible schedule and discounted massages" ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 256 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 828 reviews)); "Poor management and they dont care about their employees or their clients" ((in 623 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 249 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Jan 21, 2026

Great

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Consistent, upbeat, rewarding, fun, flexible

Cons

Not as much control over schedule as I would have liked

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

4.0

Jan 18, 2026

Great Place To Work

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

Full schedule, flexibility, clients are great

Cons

None that I can think of

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

2.0

Jan 15, 2026

No benefits, almost every client dissatisfied with ME subscription

Esthetician

Recommend

CEO approval

Business Outlook

Pros

They will hire with no experience and many people not fluent in English at all in Henderson NV and Las Vegas clinics so this might be a pro for some people.

Cons

They will pay minimal hourly wages, they will press and push on you to sell overpriced products and you get nothing from the sales unless you made $1500+. No career advancement, no pay increase for many years I have been there, never been late, never called out. Sad to hear how every second client dissatisfied with Massage Envy practices regarding subscription and often double charges for services specifically in Anthem Henderson NV location, estheticians are not communicating with clients and charging them 2 credits instead of 1 which looks good on newsletter and sales every month but very shady from the client perspective. Constant change of general management, corporate pressing. Your fellow estheticians will be dirty and you will clean behind them be you share the room and some “professionals” do not change even sheets between clients. I have noticed a lot of disgusting things and behaviors lately, including smells from coworkers.

Massage Envy Response

3mo

As a whole, we believe franchisees aim to deliver a positive experience to their employees. We recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

Viewing 88 - 90 of 7,406 Reviews

Jobs at Massage Envy

Esthetiician Part-Time

Esthetician - Full Time

Massage Envy

Massage Envy reviews

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Great

Great Place To Work

No benefits, almost every client dissatisfied with ME subscription

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