Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 273 reviews)); "Flexible schedule and discounted massages" ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 256 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 828 reviews)); "Poor management and they dont care about their employees or their clients" ((in 623 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 249 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Jan 29, 2026

A job

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Consistent clientele with very little time between for transition

Cons

Low pay for experience therapists

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

5.0

Jan 29, 2026

Currently employed

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Good management, nice coworkers, fair pay between all employees, very flexible schedule

Cons

Not many that I can think of, but could definitely prioritize hiring bilingual staff

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

4.0

Jan 21, 2026

cons

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

tips, schedules,pay, calling off and free services

Cons

management, rude clients, cleaning and cameras

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 85 - 87 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A job

Currently employed

cons

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Massage Envy reviews FAQs

Jobs at Massage Envy