Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

good if you need a more calm job, you will be sitting down most of the day

Cons

management is not terrible, not everyone is held accountable

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Massage Envy Response
3mo
We believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experiences, many opportunities to learn your craft, lots of great clients

Cons

They might ask you to do too many massages in a row, you need good self care and boundaries

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Was great before PCRK and had amazing management.

Cons

PCRK ruining all of the good benefits

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Massage Envy Response
3mo
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 82 - 84 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.