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      Massage Envy

      Engaged Employer

      Massage Envy reviews

      3.1

      39% would recommend to a friend

      (7,406 total reviews)
      avatar

      Todd Schrader

      44% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

      Reviews by job title

      7K reviews
      3.0
      Feb 28, 2011

      Interesting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      some best reasons are the massages that employees get at the discounted rate. another is the ability to make commission working as a front desk

      Cons

      due tot his being a franchise some owners like to take advantage of this and find ways to make it harder to ACTUALLy make commission

      2.0
      Feb 27, 2011

      Underpaid and Overworked

      Assistant clinic administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Discounted massages, half price -Discount on retail -During slow times, depending on the clinic, you can do homework or read -Friendly employees -The customers are here to relax, and are relaxed when they leave, so they hardly ever complain -In a well-run clinic, there are many front desk staff and therapists at all times -Organized office supplies and front desk area, everything has a place, as it should -Commission, without a required target or goal, on retail sales

      Cons

      -Unprofessional management -Favoritism from management to front desk staff -Unreasonable scheduling for front desk, either all evenings and weekends or early mornings and including running the clinic alone for nine hours -Management does not consider their therapists needs, such as overbooking and breaks -Front desk staff are pushed to "sell sell sell", no matter the circumstance. For example, front desk staff are expected to sell memberships to anyone and everyone including children -Commission is based on a percentage scale, if an associate does not meet a specific requirement for sales they do not receive their commission for all memberships sold -Employees are forbidden to receive massages in the clinic on Thursday, Friday, Saturday and Sunday - Leaving only three days of the week to practice what we preach -Therapists are expected to sell memberships while preforming the massage. Talk about never letting it rest... All of these pros and cons may differ based on the owner and regional developer in certain areas. Across the board, Massage Envy is more concerned with sales than health and wellness.

      2.0
      Feb 19, 2011

      A very fast paced, Wal-Mart type service.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work as many hours as you like and they will usually keep you busy. They will work with your schedule and usually accommodate your needs. This is a great place to get your feet wet and rack up some experience.

      Cons

      You have no time to evaluate client needs. Only 10 minutes between clients to escort client out, clean room, change sheets, wash up, greet and evaluate next client...very rushed. Lowest pay in the industry.

      Viewing 7375 - 7377 of 7,406 Reviews
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      ReviewsMassage Envy reviews

      Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.