Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 283 reviews)); "It is a great cause and some of the people are great." ((in 270 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 248 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 227 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 822 reviews)); "Poor management and they dont care about their employees or their clients" ((in 633 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 254 reviews)); "if bad manager or owner it will be a nightmare." ((in 182 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 88 reviews))

Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)

Todd Schrader

42% approve of CEO

35% positive business outlook

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Mar 15, 2011

overworked, under paid, under valued.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule (although difficult to get time off) - great perks (discount massages/retail) - nice clients - easy job - great bosses

Cons

- poor pay - difficult to get time off - no room to grow within the company - be prepared to work nights and weekends

2.0

Mar 11, 2011

A joke to the Massage Profession

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Massage Envy allows you to create your own schedule and is a good introduction into the massage therapy profession. Loyal clientele and flexibility in their hours are the advantages Massage Envy has to offer to their employers.

Cons

Massage Envy is operated by those completely unfamiliar with massage therapy principles and the overall profession. Many therapists are over worked, under appreciated, and have to take orders from front desk girls who are very young and do not understand the seriousness of their position. They are the middle man of customer service between the therapist and client, and numerous of times will over book therapist, incorrectly book therapist *past their limits or with a module they do not perform*, and do not "back up" the therapist when clients are late or reschedule minutes before their session should be beginning. All these scenarios negatively effect our pay and also make our company look clueless and disorganized. The communication between sales associate, therapist, and management is very poor, their is lots of finger pointing and juvenile drama that make everyone involved in the company feel expendable.

4.0

Mar 2, 2011

A good stepping stone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You learn about sales by having to sell memberships. You will also learn how to handle customer issues

Cons

Very hard to move up. Constantly being showed how to do the same things over and over but have not received access to do them on my own

Viewing 7372 - 7374 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

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overworked, under paid, under valued.

A joke to the Massage Profession

A good stepping stone

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