Pros
Massage Envy allows you to create your own schedule and is a good introduction into the massage therapy profession. Loyal clientele and flexibility in their hours are the advantages Massage Envy has to offer to their employers.
Cons
Massage Envy is operated by those completely unfamiliar with massage therapy principles and the overall profession. Many therapists are over worked, under appreciated, and have to take orders from front desk girls who are very young and do not understand the seriousness of their position. They are the middle man of customer service between the therapist and client, and numerous of times will over book therapist, incorrectly book therapist *past their limits or with a module they do not perform*, and do not "back up" the therapist when clients are late or reschedule minutes before their session should be beginning. All these scenarios negatively effect our pay and also make our company look clueless and disorganized. The communication between sales associate, therapist, and management is very poor, their is lots of finger pointing and juvenile drama that make everyone involved in the company feel expendable.
