Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Feb 18, 2026

Avoid

Recommend
CEO approval
Business Outlook

Pros

Massage therapists don't have to do Laundry

Cons

In my experience, the workplace culture here felt cutthroat and, at times, subtly hostile. As a male massage therapist, I experienced what felt like discrimination and a persistent sense of distrust toward male staff. There seemed to be underlying gender tensions that made it difficult to feel respected or fully included. While the owner promotes a “no drama” policy, it often felt like this translated into suppressing legitimate concerns rather than addressing them openly. Conflict and grievances did not feel safe to bring forward, which contributed to an unhealthy environment. Ultimately, working here was a deeply stressful and, at times, traumatizing experience for me. I would encourage prospective employees — especially male therapists — to carefully consider whether this environment aligns with their needs before accepting a position.

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Massage Envy Response
3mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission was good

Cons

They do cut hours if your performance is not adequate

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment Very family oriented

Cons

Having to stay way later than closing time

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 70 - 72 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.