Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 269 reviews)); "and a flexible schedule" ((in 265 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 254 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 252 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 822 reviews)); "Poor management and they dont care about their employees or their clients" ((in 630 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 246 reviews)); "if bad manager or owner it will be a nightmare." ((in 184 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Feb 12, 2026

Great company

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Great company and enjoyed working there

Cons

Employee conflict sometimes. Pay could be better

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

4.0

Feb 11, 2026

Great

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Friendly, clean, easy, organized, accommodating

Cons

Not enough pay for the job that was done

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

3.0

Feb 9, 2026

A fine first job

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Teaches sales skills for an entry level job.

Cons

Many upset customers due to billing.

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 73 - 75 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

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Great company

Great

A fine first job

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