Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 269 reviews)); "and a flexible schedule" ((in 265 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 254 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 252 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 822 reviews)); "Poor management and they dont care about their employees or their clients" ((in 630 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 246 reviews)); "if bad manager or owner it will be a nightmare." ((in 184 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

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Massage Envy

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Mar 3, 2026

Heading a Call Center

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

This was one of the first remote jobs they had created in the New England area, letting me work from home. Great benefits, competitive pay, and competent management helped create a solid working environment. Was also able to get free monthly massage sessions as an employee there!

Cons

Sometimes it was difficult to reach certain clinics for help due to some short staffing or peak busy time frames. Compared to other jobs, there were higher chances of dealing with entitled or bossy clientèle due to the nature of what we provided.

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

3.0

Feb 22, 2026

Massage Therapist

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

-consistent work -consistent schedule -no need to promote yourself -good as a new therapist out of school to gain experience -free massage for hours worked

Cons

-short appointment times -often feel rushed -pay is low compared to what you could potentially make at a day spa

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

2.0

Feb 20, 2026

Drama

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible with school, able to communicate with great people

Cons

Micromanaging and super unprofessional to other staff.

Massage Envy Response

3mo

We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 67 - 69 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

$12 - $14 /hr

(Employer provided)

View job

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate