Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, PTO/STO, growth opportunities

Cons

Exploitative, pushy, low pay, dramatic work environment, basic health insurance no one has heard of

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Massage Envy Response
3mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
1.0
Mar 12, 2026

Low pay high expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co workers. Easy to learn

Cons

High turnover in management roles and pay below market for the responsibility level. Leadership communication style can be very high pressure.

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Massage Envy Response
3mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
4.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The bring the clients in

Cons

Lathe owners could be manipulative

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Massage Envy Response
3mo
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 58 - 60 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.