Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 282 reviews)); "It is a great cause and some of the people are great." ((in 275 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 253 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 247 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 223 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 824 reviews)); "Poor management and they dont care about their employees or their clients" ((in 635 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 255 reviews)); "if bad manager or owner it will be a nightmare." ((in 179 reviews)); "If you are sick or want a vacation you are taking that time off without pay." ((in 73 reviews))

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Massage Envy

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Mar 10, 2026

Great College Job

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

I really liked the casual environment and the close-knit facility I worked in. The sales incentives differ depending on who owns your location, but they are clear and manageable. Holiday season is a great time to work extra hours and sell those gift cards!!! At the two franchises I worked at, there were lots of opportunities to move up to management or get into the massage pathway program.

Cons

It is definitely a sales job more than a customer service role, so be prepared for that. Every location is run a little different and the therapists can make or break the job. Overall I'd say its a great start for people that want to try out a front desk role and college students because of the hours available to work.

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

3.0

Mar 9, 2026

It was eh

Customer service

Recommend

CEO approval

Business Outlook

Pros

Enjoy the perks and clients were nice

Cons

Bad management, overall not the best coaching style

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

1.0

Mar 7, 2026

do not work at the massage envy on arbor walk

Front desk sales associate

Recommend

CEO approval

Business Outlook

Pros

wasnt super far from my house

Cons

they dont give you enough hours,they make you close by yourself,and they make you do a lot of work for a little bit of money

Viewing 61 - 63 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

$12 - $14 /hr

(Employer provided)

View job

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate