Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 282 reviews)); "It is a great cause and some of the people are great." ((in 275 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 253 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 247 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 223 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 824 reviews)); "Poor management and they dont care about their employees or their clients" ((in 635 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 255 reviews)); "if bad manager or owner it will be a nightmare." ((in 179 reviews)); "If you are sick or want a vacation you are taking that time off without pay." ((in 73 reviews))

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Massage Envy

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Mar 17, 2026

A good place to learn

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Its a decent place to refine some of the techniques you learned in school

Cons

You're not making enough money to live on your own unless you're clocking 40+ hours WITH clients. That puts a lot of wear on your body, remember to drink plenty of water, stretch and get massages

Massage Envy Response

3mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

1.0

Mar 17, 2026

Illegal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Downtime, Clients, Back of house, Products

Cons

No breaks except for lunch, Toxic work environment, Lazy Management, Scheduling, Slow computers, Gossip, Favoritism, Guests, Sales Goals, Training Lead, Passive Aggressive Management and Franchises, Member Pricing and Extra charges at other locations

Massage Envy Response

3mo

We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

5.0

Mar 15, 2026

Good

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Loved the senior management very knowledgeable

Cons

Employee retention was not the best. People just don't wanna work.

Massage Envy Response

3mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.

Viewing 55 - 57 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

$12 - $14 /hr

(Employer provided)

View job

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate