Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
avatar

Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quiet setting, very clean, easy to open/close

Cons

Bad management, they don’t seem to keep front desk people on the team very long, perfection is expected, not treated with respect or valued as a member of the team, treated unfairly

avatar
Massage Envy Response
2mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiblity Free or discounted services Great Culture

Cons

It's a tough management job. Lots of moving pieces and difficult personalties. Have to have very strong people skills.

avatar
Massage Envy Response
2mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
4.0
Apr 22, 2026

Fun job overall

Recommend
CEO approval
Business Outlook

Pros

Really flexible and friendly coworkers

Cons

Towards the end the management was a little much to deal with

avatar
Massage Envy Response
2mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 43 - 45 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.