Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 282 reviews)); "It is a great cause and some of the people are great." ((in 275 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 253 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 247 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 223 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 824 reviews)); "Poor management and they dont care about their employees or their clients" ((in 635 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 255 reviews)); "if bad manager or owner it will be a nightmare." ((in 179 reviews)); "If you are sick or want a vacation you are taking that time off without pay." ((in 73 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

2.0

Apr 28, 2026

Great coworkers but poor management and high turnover

Management

Recommend

CEO approval

Business Outlook

Pros

The coworkers and members/guests we saw every day.

Cons

What was discussed in interview did not transfer over to the actual position (commission, responsibilities, how the clinic is managed, saying the position is new but find out had been through a dozen employees in less than a year). Poor management, owners micromanaged from afar. Written up for little things but Service Providers got away with everything. Great SP’s but were allowed to come in smelling like pot, got away with screaming at Front Desk associates infront of guests and walk out while their guest is there waiting. Very high front of the house turnover.

5.0

Apr 27, 2026

Great Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive culture Great coworkers Receptive management/owners Opportunity to make good money Good benefits

Cons

No health insurance Have to turn away massage clients due to lack of availability

Massage Envy Response

2mo

Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.

3.0

Apr 27, 2026

Flexible work with cash tips but poor management communication

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Cash tips, flexibility, ability to pick specializations

Cons

Poor communication from management, large corporate oversight, lack of training

Massage Envy Response

2mo

Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 37 - 39 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great coworkers but poor management and high turnover

Great Place to Work!

Flexible work with cash tips but poor management communication

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Massage Envy

Massage Envy reviews FAQs