Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn quick turn over between clients

Cons

No compassion if a client decides to sexually harass an employee, no new uniform if your uniform starts to fall apart after a year, broken massage tables, clients pay more for membership but employees do not receive any raise, greedy owners who will work you like a work horse until you are physically incapable of massaging. Mentally abusive management.

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Massage Envy Response
1mo
Thank you for alerting us to your feedback. The brand’s commitment to creating a safe environment in Massage Envy franchised locations is taken very seriously. Each location is independently owned and operated. Please provide us with some additional details on your your franchised location via email to meemployeebrand@MassageEnvy.com so we can further review.
4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance Fun relaxing environment

Cons

Very low pay for managers and no raises

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant influx of clients at the location I formally worked. Great tippers because I was in an amazing area. You really feel your work is appreciated. Managers were flexible with your schedule.

Cons

Easy to overwork yourself. Listen to your body and be smart with your breaks

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 34 - 36 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.