Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 298 reviews)); "It is a great cause and some of the people are great." ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 256 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 253 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 220 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 833 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 250 reviews)); "if bad manager or owner it will be a nightmare." ((in 176 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 80 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

1.0

May 8, 2026

Free sessions each month but no advancement opportunities

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

You get a free session each month and discounts on additional sessions.

Cons

No benefits or opportunities for advancement. The GM doesn’t train new hires. Very catty toxic workplace environment and not neurodivergent friendly.

Massage Envy Response

1mo

We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

1.0

May 5, 2026

Free massages and facials can't outweigh the cons

Front desk

Recommend

CEO approval

Business Outlook

Pros

Free massages and facials good

Cons

Literally everything else is a con.

Massage Envy Response

1mo

As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.

1.0

May 3, 2026

Busy with clients but suffers from poor management

Licensed esthetician

Recommend

CEO approval

Business Outlook

Pros

Stays pretty booked with clients

Cons

Horrible management and clients that are entitled

Massage Envy Response

1mo

We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.

Viewing 31 - 33 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

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Reviews by job title

Free sessions each month but no advancement opportunities

Free massages and facials can't outweigh the cons

Busy with clients but suffers from poor management

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