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LensCrafters

Part of Luxottica

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LensCrafters Lab Associate reviews

2.7

18% would recommend to a friend

(176 total reviews)
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Alfonso Cerullo

13% approve of CEO

12% positive business outlook

Lab Associate employees have rated LensCrafters with 2.7 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Lab Associate professionals have an average working experience there. LensCrafters is rated 25% below average by Lab Associate professionals compared to other employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

176 reviews
1.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits were pretty good, and the 401K was a nice touch. If you were lucky, you got to work in a lab with Gerber machines and one person could run the lab alone without any problems.

Cons

Their reviews left a lot to be desired. The scale is on a 1 to 5, 1 being the worst, 5 the best. In all my years of hard work, NO one ever got higher than a 3 unless they were being groomed for managment. The highest raise I could ever get was 3%. Last year, they decided to start giving bad reviews to save money. If you got a 2 than you got a 5% pay cut, and a 1 got 10%! They trumped up bad reviews for so many of us, who for over 10 years, have had good reviews just to save some money, or to get you to quit and get someone less qualified, and underpaid in. You can't go anywhere in the company unless your friends with the manager. Meaning, you hang out with them after work, drinking, clubbing, ect. You don't need to be qualified in anything but butt kissing. Never had a desire to climb the ladder, when I work with people who were passed over for less than qualified, new people off the streets!

3.0
Sep 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Incentives based on sales and quality. "Earn as you Learn" - obtain merit increases as you become certified in different areas.

Cons

Worked 30+ hours per week and received "Exceeds Expecatations" rating only to have them hire a new hire in at Full-Time when I was seeking an increase in hours. Management would go behind employees back and talk about other employees etc. Upper management seemed more inclined to dicipline store management rather than train when they would visit the store.

2.0
May 24, 2009
Recommend
CEO approval
Business Outlook

Pros

recognized leader in the optical field

Cons

poor staffing issues training and associate recognition were not priorities too many field managers and members of upper management not all associates were given equal opportunities for advancement no balance between life and work

Viewing 169 - 171 of 176 Reviews

Glassdoor has 2,671 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.