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LensCrafters

Part of Luxottica

Is this your company?

Paycuts? Really? - Lab Technician LensCrafters Employee Review

1.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits were pretty good, and the 401K was a nice touch. If you were lucky, you got to work in a lab with Gerber machines and one person could run the lab alone without any problems.

Cons

Their reviews left a lot to be desired. The scale is on a 1 to 5, 1 being the worst, 5 the best. In all my years of hard work, NO one ever got higher than a 3 unless they were being groomed for managment. The highest raise I could ever get was 3%. Last year, they decided to start giving bad reviews to save money. If you got a 2 than you got a 5% pay cut, and a 1 got 10%! They trumped up bad reviews for so many of us, who for over 10 years, have had good reviews just to save some money, or to get you to quit and get someone less qualified, and underpaid in. You can't go anywhere in the company unless your friends with the manager. Meaning, you hang out with them after work, drinking, clubbing, ect. You don't need to be qualified in anything but butt kissing. Never had a desire to climb the ladder, when I work with people who were passed over for less than qualified, new people off the streets!

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Cons

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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