Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 47 reviews)); "Good benefits for full time employees" ((in 40 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 99 reviews)); "Very low tips + low pay" ((in 37 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 34 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "Lots expected of you, no training, bad management" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

1.0

Aug 30, 2015

Completely Disorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is free food. Everything else is bad.

Cons

The human resources department is terrible. It is completely disorganized. You have some of the most underqualified people running it. They need to invest more in the HR department. Also, in January 2015, their system was hacked and a lot of credit card information was compromised. Also, the office is a pig sty. Anyone can walk in and out.

2.0

Jun 16, 2015

Floor Manager for La Pizza & La Pasta

Floor manager la pizza & la pasta

Recommend

CEO approval

Business Outlook

Pros

The opportunity to learn more about Italian novelties is huge. I feel that this is to compensate for the minimal salary and lack of quality employee benefits like 401k and monthly bonus sales incentives.

Cons

Low salary, poor schedule and lack of support from HR and corporate managers. Very new company still working out the kinks. The environment is grueling and relentless. It's not a managerial position, the position for for a person who prefers no format, structure or guidance. The turn over rate is very high, five of my colleagues left to find other opportunities in the eight months I've been here.

2.0

Apr 22, 2014

Very slow except weekends.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to learn about Italian food and wine.

Cons

The company is really cheap. They only give a 20% discount to employees on food and 10% on wine. They have one restroom for 700 employees to use. They offer insurance but its so pathetic that most buy their own. Mangers have to work 9 hour shifts and have to pay for any meals that they eat. And you don't make enough money there to buy anything they sell. The only time they are busy with exception of pizza and Pasta is on weekends.

Viewing 118 - 120 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Barista - Part time/Full Time

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Casse - Part Time 24h

Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Completely Disorganized

Floor Manager for La Pizza & La Pasta

Very slow except weekends.

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