Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 47 reviews)); "Good benefits for full time employees" ((in 40 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 99 reviews)); "Very low tips + low pay" ((in 37 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 34 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "Lots expected of you, no training, bad management" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Sep 21, 2016

Server at Eataly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced and decent income because of the high turnover rate. Fun learning about Italian food!

Cons

Management was a mess when I was there. Pretty much every 3 months every manager had either been fired or quit and replaced with whoever they could find on Craigslist.

3.0

May 5, 2016

Far to stressful for it's low pay

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers, best friends, wonderful product, discounts.

Cons

Under pay, long shifts, broken equipment , Jerry-rigged solutions, thankless management

2.0

Jan 16, 2016

Cook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work with great people and staff

Cons

treat employees terribly, no room for growth, not enough pay for so much work. HR department is horrible.

Viewing 115 - 117 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Barista - Part time/Full Time

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Casse - Part Time 24h

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Server at Eataly

Far to stressful for it's low pay

Cook

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