Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 29 reviews)); "Good work environment and" ((in 13 reviews)); "Feels like family, great benefits, good income" ((in 5 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 37 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 17 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

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Eataly

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

1.0

Mar 26, 2023

Toxic low-pay environment

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

Actually none, people work here only to pay rent/mortgage

Cons

Title says all. Colleagues are toxic, pay was low, no over-time, really disorganized and understaffed shifts. Dirty kitchens, fake HACCP procedures, and so on.

2.0

Dec 15, 2017

Short-term investment

Store manager

Recommend

CEO approval

Business Outlook

Pros

I learnt a lot about the food industry and the products, and had the chance to meet big names of the food world like chefs and producers. I've improved my team management and organizational skills.

Cons

Total commitment required and very bad salary if compared to the responsabilities I had to handle and the hours I spent in the store. No mentoring or help from upper management and chaotic hierarchy. Very hard to get career opportunities if you are not a family member or a friend, or a friend or girlfriend/boyfriend of a family member or a top manager.

4.0

Jan 7, 2017

Intense job experience

Store manager

Recommend

CEO approval

Business Outlook

Pros

Being part of innovative project, no routine at all, no way getting bored cause every store is a world itself. I ve improved my soft skills dealing many challenges like presentation to foreign tourists, managing events with top Michelin starred chefs (Bottura, Cedroni, Heinz Beck, Cracco...)

Cons

Not well paid referred to responsabilities i had to handle and the hours spent into the stores. Total commitment required.

Viewing 1 - 3 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Restaurant Manager - North America

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

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