Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "Good benefits for full time employees" ((in 40 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Friendly Staff, In" ((in 14 reviews)); "Good work environment and" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "No communication with the manager for weeks" ((in 15 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 13 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Gender

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Apr 12, 2023

Horrible Work Environment

Fresh pasta maker

Recommend

CEO approval

Business Outlook

Pros

The Discount was a very nice perk.

Cons

The Management was horrible! They ran the place like a prison and treated the employees with much disrespect. And if you were a person of color whether it be Hispanic or Black it was worse

4.0

Mar 29, 2023

Fair pay, long hours

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Family style management, increased pay

Cons

Long hours and fast pace tourist environment

2.0

Mar 2, 2023

short term ok, long term I won't bother

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They tell you they care,

Cons

They don't really listen to you!

Viewing 82 - 84 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Allestimento

Barista - Part time/Full Time

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Horrible Work Environment

Fair pay, long hours

short term ok, long term I won't bother

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