Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "Good benefits for full time employees" ((in 40 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Friendly Staff, In" ((in 14 reviews)); "Good work environment and" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "No communication with the manager for weeks" ((in 15 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 13 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Dec 25, 2022

Amateur hour 24/7

Chef

Recommend

CEO approval

Business Outlook

Pros

Free meal and a couple of hot drinks.

Cons

Management is poor. People who are supposed to be working under you, will boss you around all day!! If you are not Italian, they would treat you very differently and not in good ways. Most people with a bit of authority are very condescending. You literally have to beg for a day off if the rota has been made. But they would happily change your rota around without even letting you know. For instance, you’re meant to be off in two days but next day when you check, it’s been changed to a late shift. They are all cheeky and lazy but like to do a lot of big talk.

2.0

Dec 12, 2022

Eataly review

Bar supervisor/bartender/server

Recommend

CEO approval

Business Outlook

Pros

Location, Warm place especially when it’s cold outside

Cons

Really slow career progression, really slow wage increase especially when more than half of the staff left and you end up doing everything, lack of kindness and recognition by the management

2.0

May 9, 2022

Serious structure issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, delicious products, fun events, generally engaging work.

Cons

This job was great at first, but then leadership changed and everything went downhill extremely fast. It became obvious that its structure depends on a few committed and competent workers holding up a network of picky, meanspirited, hypercritical leadership roles that don't actually understand the issues they're trying to tackle and take very little criticism from those who understand them better. This resulted in them losing the vast majority of my team in the space of one final month during my half-year tenure there. Really disappointing stuff.

Viewing 85 - 87 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Allestimento

Barista - Part time/Full Time

Eataly

Eataly reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amateur hour 24/7

Eataly review

Serious structure issues

Jobs at Eataly

Eataly reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Eataly

Eataly reviews FAQs