Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 47 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

1.0

Jan 23, 2020

Eataly is the McDonald's of Italian culture

Bartender

Recommend

CEO approval

Business Outlook

Pros

the dirty staff room is pretty big.

Cons

got fired at my three month review because I didn't "fit the culture" they were trying to promote. total garbage reason.

1.0

Dec 5, 2019

Just Awful

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

You will never be bored.

Cons

Everything else. They are quick to “promote from within” but then don’t give the employees the support or training to do the actual job. When the employee then does not perform at the highest level according to them (based on the lack of training), Eataly starts taking steps to fire them. This is a revolving cycle in every department and position and has led them to their terrible track record of high turnover. This group is full of immature, unprofessional employees who promote drama and favoritism and treat their jobs and careers like high school.

1.0

Oct 11, 2019

Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are diverse, talented, and passionate about cuisine. The store itself is great as a guest.

Cons

They’ll hire anyone, they pay below market rate, the family meal is worse than school lunch, bathrooms and break rooms are always filthy.

Viewing 37 - 39 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Addetto/a Allestimento

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Eataly is the McDonald's of Italian culture

Just Awful

Run

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