Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1 day. I interviewed at Accenture (Dublino, Dublino) in Apr 2013
Interview
It was really fast, two states interew, 1st with a team lead, basic question, if I know relevant details about the ompany, the reason I want to work for them; 2nd I met the hiring manager and the team leader (a different TL this time), normal interview questions, partially held in a foreig language. Few sets of questions from both of them, relaxed atmosphere
Interview questions [1]
Question 1
Previuos experience, use of SAP - level, customer service question, if available to do overtime
I applied through a recruiter. I interviewed at Accenture
Interview
The process is organized. The initial interview is by group. There is a facilitator that will be present in every room. After the group interview, they will interview you individually to check on your pronunciation. Then, they will give you the evaluation sheet on the errors on your "speech test". As usual, they will tell that they will call you for updates.
Interview questions [1]
Question 1
The facilitator asked to pick a card which shows a picture which you will describe what happened before, during and after the picture.
I interviewed at Accenture (Seattle, WA) in Feb 2013
Interview
Three interviews that seemed to last a long time. It was hard to see what they wanted in a potential job applicant. I do not know if I would take the job or not because there seemed to be a lack of direction in the responsibilities of the position. I don't know.