Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Accenture (Manila, ) in May 2018
Interview
it is quite hard and it took hours to take turns of the applicants. During the phone screen, the recruiter asks about your background, interests, skills, what you're looking for, etc. Talk about your experience with front-end frameworks and any production-level experience you have.
Interview was via video call because i was in different location. When interviewed they did not give any information that i will be employed under another 3rd wheel company. I recommend for you to ask what will be your employment status.
I applied through other source. The process took 1 day. I interviewed at Accenture (Tallahassee, FL) in Apr 2018
Interview
Very brief phone screening! Basically screening phone voice and mannerism to see if you would be the best fit for them. Very quick, just talk with enthusiasm but also respect. Extremely easy and light.