Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Accenture (Dublino, Dublino)
Interview
I got interviewed by the team leader of the team and the operation manager. They made me feel at ease, they didn't ask me questions too tricky. I recommend It.
Interview questions [1]
Question 1
What do you do when you are not able to reach your targets?
I applied through a recruiter. The process took 3 weeks. I interviewed at Accenture (Hyderabad) in Jun 2014
Interview
I came through a consultancy, I had 3 years of experience working as CSR for a reputed company before I joined this company. They was a personal introduction round, Voice assessment round, and Ops round
Interview questions [1]
Question 1
Tell me some thing about your self, previous job and your achivements
I applied through a recruiter. The process took 2 weeks. I interviewed at Accenture (Dublino, Dublino) in Jun 2015
Interview
A HR person contacted me via Linkedin and then we had a phone chat for about 10min. Nothing too particular, only simple questions about my past job and what I was looking for. I then had an interview at the client site (here: google) with a Manager.
The interview went quite well, lots of questions about my skills and my past experiences. It lasted about 30min.
They called me about 2 days after to tell me that I got the position.