Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
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Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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I applied in-person. I interviewed at Accenture (Manila, )
Interview
I was advised it would be faster to walk-in, so I did. There's a written and oral test in English. Written test is a fairly standard English test with essay/letter writing. The oral test was just a conversation in English. We discussed recent events. Afterwards, you'll be interviewed in person and over the phone. Finished the process and signed the contract within the day.
I applied online. The process took 3 days. I interviewed at Accenture (Mandaluyong City) in Mar 2017
Interview
Taken exam first, aptitude, logical, numerical, fault finding, reasoning, and grammar comprehension. After passing. You will take telephone voice exam, after passing, wait for an hour then you will called for an interview. After interview in HR you wait for an hour.
Interview questions [1]
Question 1
Typical question, Personal about your resume, and common question.
I applied through a staffing agency. The process took 1 week. I interviewed at Accenture (Dublino, Dublino)
Interview
phone call to start off with followed with a face to face interview. The person that I met was the Manager of the SMB team. I could tell straight off he was an ''all talk'' kinda guy who loved to blow his own trumpet! It didnt really bother me at the time because I really wanted the job for firstly the name on my CV and secondly the experience. I did really well and was offered the job.
Interview questions [1]
Question 1
tell me about a call you had in that job you were in from years ago....