Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
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6%
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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I applied through a recruiter. I interviewed at Accenture (Singapore) in Jun 2026
Interview
They had given timing for interview from 5pm to 6pm. I arrived at 4.45pm. Interviewer texted me at 5.15pm to say she has over run a meeting and would be done soon. But I was only called in at 5.50pm. The staff in the office had already left before I was called in.
Made me wait close to an hour and it was an internal staff that was in the meeting. If they cant respect a candidate I dont expect respect as a staff.
Interview questions [1]
Question 1
Asked about past experience and how I can multi task
I applied online. I interviewed at Accenture in Aug 2024
Interview
It took months every 2 weeks there is interview. Different hiring managers and simple question for tech and culture. The negotiation comes after series of interviews. Just practice what is written in your cv and you will be good.
Interview questions [1]
Question 1
Current work and why are you leaving. Not that much for tech
Basic screening versant final round with manager and explained project details, work timings targets schedules benefits, reason for leaving prev organization, experience on sales, languages known, proficiency, wt do u iknw about company
Interview questions [1]
Question 1
self intro , education, reason for leaving, package, flexibility