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      Massage Envy

      Engaged Employer

      Massage Envy reviews

      3.1

      39% would recommend to a friend

      (7,406 total reviews)
      avatar

      Todd Schrader

      44% approve of CEO

      36% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      2.8

      Career opportunities

      2.6

      Compensation and benefits

      Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Apr 3, 2015

      fast food Massage

      Licensed massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You may have a better chance staying booked and making rent money at Envy than on your own

      Cons

      Management in terrible and often recruited from outside the industry. As a therapist you are lowest in the hierarchy and always reminded that you are an easily replaced resource. Working conditions are rigid and frequently unsafe. Pay stubs are frequently wrong and don't reflect actual hours worked. Several lawsuits in CA are pending regarding requiring therapists to remain onsite, essentially on call, without pay.

      1.0
      Nov 21, 2014

      Do not work here! Mission Viejo and Lake Forest, CA locations

      Massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are a good massage therapist you will be booked. The clients are mostly pretty good and decent tips.

      Cons

      Management is HORRIBLY dishonest and scheming. If you are an honorable person, you will not be happy working for them. They say all the right things, but it doesn't take long to realize the truth. Be careful. I went into massage envy with an open mind. They have a bad reputation within the massage community, but I wanted to see for myself. I have seen enough to understand why massage envy is described as the mc donalds of massage. I have experienced even more to see why therapists should avoid working for this company. Maybe other franchises are good, but the Mission Viejo and Lake Forest, CA locations should be avoided.

      2.0
      Feb 7, 2019

      Stress mess in a divided house

      Clinic administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The member base as a whole is huge; this allows even new therapists/aestheticians the opportunity to stay busy and get experience. There is commission to be made and most often hefty monthly bonuses. There are so many locations in existence across the county which allows you mobility opportunities. There is opportunity to attend corporate provided courses for advancement. The brand has devised a high functioning sales process that when preformed, is a simple and effective method to master and make additional income.

      Cons

      Division of the house is tremendous; it was extremely difficult to integrate the employees as a whole due to the management structure. Not a great place to be if you are not well equipped to handle stress for long periods of time. Pay cap for some employees; unfortunately those being the employees that actually obtain a degree to be employed in this industry. Sales push can be draining for all staff. The majority of staff are usually fresh out of massage school so the turnover rate is much higher and gives the employees a feeling of being replaceable or without much value.

      avatar
      Massage Envy Response
      7y
      On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location left you with a negative impression. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. We'll share this feedback with the regional leadership for your area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.
      Viewing 25 - 27 of 7,406 Reviews
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      ReviewsMassage Envy reviews

      Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.