Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Get hired straight out of school, lots of immediate hands-on experience, good quality tables provided, lubricant and sheets provided, free massages, camaraderie of other MT's, discount on liability insurance and online CEU's. In some cases (not mine), help with costs of initial licensing, VOLUME without having to genrate i yourself.

Cons

Pretty bad pay rates, top-down management by people with little understanding of massage, they treat MT's like children, franchisee ownerS tend to come from areas completely unrelated to massage due to the large aount of cash needed to ge started, and they can be horror-shows, an atmosphere that tends to put pressure on MT's to work when sick, a front-desk system that tends to put very young people with no massage knowledge at all in a position of booking appointments and therefore controlling your income, and they tend to get rotated @ every 6 months, so as soon as they start to have a clue, they're gone, a tendency to not understand the potential for injury and/or not care, and either push people to do more work than they can handle or allow inexperienced therapists to do way more work than they ought to-- saw MANY people out of the business and/or in for carpal tunnel surgery within 6 months of employment. NO HEALTH BENEFITS WHATSOEVER.

3.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Foot traffic, I'm booked 90-100% every shift. My coworkers are awesome and make the job fun. It's an ideal situation for someone fresh out of school to get some practice in, but for an established therapist, you will be expected to perform at a five star level for a one star pay

Cons

After a year here, the number of high intensity massages I've done greatly exceeds how I've been compensated. The tips are rarely what they should be, sometimes you'll get $6 for a 2 hour massage which is a joke. Also, the management is under the impression we do not need a lead therapist so there's no upward mobility available at the moment.

3.0
May 16, 2015

Not worth my time.

Recommend
CEO approval
Business Outlook

Pros

Excellent pay if you hit your goal on clientele for the week. Lots of people throughout the company who help with any questions during training.

Cons

Unless you have over 23 clients a week, which for facials doesn't ever happen, you will be making minimum wage. You loose out on membership sales, and commission until you reach that.

Viewing 22 - 24 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.