Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom with schedule Free monthly service

Cons

Not just and you don’t get paid unless you have a client.

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Massage Envy Response
2w
Thank you for your comment/review. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Access to massage and skin care people aren’t that bad either

Cons

Terrible terrible management. Very pushy for memberships

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Massage Envy Response
2w
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty relaxed environment, not a stressful workflow, Franchisee is a great person.

Cons

Front desk staff/management is toxic if you don't fit into their box. Pay sucks and hours suck.

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Massage Envy Response
2w
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
Viewing 13 - 15 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.