Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

42% approve of CEO

35% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jan 18, 2017

Thought it would be different

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting pay is okay. You get commission on sales. The job is fairly easy. Most of the other front desk employees are nice and fun to work with.

Cons

The turn over is constant. I've been working for the company for 3 years and I've gone through 6 general managers. Extreme favoritism- so as long as you're on the GM's good side you're fine, but if you get on their bad side, work can become very tense and uncomfortable. Lastly, instead of the upper management caring about the people that walk through the doors every day (clients), all they and corporate seem to care about is sales and money.

1.0
Nov 8, 2016

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

Lockers to put your things in. Snacks are provided. 30 minute breaks.

Cons

Pressure to sale to every member and non member. Some days are slow and at times there can be more than 3 Astheticians scheduled which means less appointments for everyone. Talks about other employees to anyone who will listen. Hours will be cut if sales arent met. Micomanaged on every level. Is known to be always watching, has an app on phone to watch/hear employees when not at "the clinic.". Too good to be true upon first meeting. ZERO experience in this industry. What is known is what seasoned therpist have told and taught. Don't let the (fake) smiles and hugs fool you.

Viewing 76 - 78 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.