Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 282 reviews)); "It is a great cause and some of the people are great." ((in 277 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 247 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 238 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 831 reviews)); "Poor management and they dont care about their employees or their clients" ((in 617 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 263 reviews)); "if bad manager or owner it will be a nightmare." ((in 176 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)

Todd Schrader

42% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Nov 10, 2017

Checks clients in and out. Sells memberships and products. Answers phones, books appointments and manages the register.

Front desk sales associate

Recommend

CEO approval

Business Outlook

Pros

Receives discounted and free services for massages and facials. Pleasant atmosphere to work in. Lovely caring coworkers that become family.

Cons

Inconsistent hours and days. No vacation time or health insurance. Only 48 hours of sick time a year that does not carry over.

1.0

Oct 30, 2017

DO NOT ENTER - Do not do it to yourself

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

Good for just out of school therapist and co-workers

Cons

Owners, management, lack of communication, lack of professionalism, therapist are treated to just overwork until an injury occurs and to shut up about it, management and owners put a wedge between front desk and therapist, never knew what was going to happen who was coming or going. PAY is the lowest with promises of bonuses that never happen. Paycheck was never accurate and always cut short with a fight. Owner and management not taking responsibility for anything always passing the blame to basically an empty office. Management is never on the same page so consistancy and accountability do not exist.

Massage Envy Response

8y

We at Massage Envy Franchising are sorry that this has been your experience as an employee in a Massage Envy franchised location. The employment experience is unique from one independently owned and operated franchised location to the next. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we recognize that you didn't feel that promise delivered. We'll share this feedback with the regional leadership for the La Habra area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.

2.0

Mar 24, 2017

Overworked, underpaid

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Free monthly massage or facial Friendly staff I'm sorry I really can't think of any other pros to meet the 20 word minimum

Cons

Low pay with high expectations, you only get one 15 minute break per shift. If you plan on being a desk associate the booking program is very confusing and customers are often impatient in waiting for you to learn.

Viewing 73 - 75 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Checks clients in and out. Sells memberships and products. Answers phones, books appointments and manages the register.

DO NOT ENTER - Do not do it to yourself

Overworked, underpaid

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