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      Massage Envy

      Engaged Employer

      Massage Envy reviews

      3.1

      39% would recommend to a friend

      (7,406 total reviews)
      avatar

      Todd Schrader

      44% approve of CEO

      36% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      2.8

      Career opportunities

      2.6

      Compensation and benefits

      Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Oct 26, 2018

      selling membership to a CHILD

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours, close to home, the manager was nice

      Cons

      During training they had an aesthetician doing sales training, she told us how she bribed a 9 year old child before and then encouraged us to go as far as selling memberships to children. Massage envy is such an unethical and unprofessional company who is only in it for the money.

      avatar
      Massage Envy Response
      7y
      On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'll pass it along to the regional leadership for your area.
      1.0
      Sep 24, 2018

      A stepping stone and that's it

      Massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount services and a place you can say you worked at when you want to apply somewhere better

      Cons

      Bad management. Unproductive work environment. No time off. Can't use sick days without getting questioned. Waiting for add ons to be prepared while my client is undressing. Cutting into their time. Doing MEU's like you're a child who forgets how to drape and act civil. They're so afraid of getting sued or paying for unemployment they put therapists in the break room their whole shift.

      avatar
      Massage Envy Response
      7y
      On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location left you with a negative impression. Locations are independently owned and operated, so the employment experience that each provides is unique. As a whole, we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we recognize that you didn't feel that promise delivered. We'll share this feedback with the regional leadership for the Long Beach area. If you'd like to share any additional details with us via email to meemployeebrand@massageenvy.com, we'll gladly pass them along as well.
      1.0
      Aug 10, 2018

      Loved the therapists. Great for therapists out of school. They are the McDonalds of massage

      Massage therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will be scheduled. The tips are great

      Cons

      Underpaid. The hour massage might be 69 hrly and you'll make 17 hrly. Your salary is significantly based on tips. This company is truly is not for the tenured therapist. No health insurance, back to back massages, no paid time off. This corporation is extremely oppressive

      avatar
      Massage Envy Response
      7y
      On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location left you with a negative impression. Locations are independently owned and operated, so the employment experience--including compensation and benefits--varies from one franchised location to another. As a whole, we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we recognize that you didn't feel that promise delivered. We'll certainly share your feedback with the regional leadership for your area. If you'd like to provide some additional details to us via email to meemployeebrand@massageenvy.com, we'll be happy to pass them along.
      Viewing 64 - 66 of 7,406 Reviews
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      ReviewsMassage Envy reviews

      Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.