Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 283 reviews)); "It is a great cause and some of the people are great." ((in 270 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 248 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 227 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 822 reviews)); "Poor management and they dont care about their employees or their clients" ((in 633 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 254 reviews)); "if bad manager or owner it will be a nightmare." ((in 182 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 88 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Nov 15, 2019

Great place to learn the basics.

Area manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you are a massage therapist, you will make good money. Good management opportunity to get experience under your belt. Customer service and sales skills can be developed here.

Cons

Experience varies by location since they are independently owned and operated. Corporate's innovations have caused more problems than they have solved. Management does not receive the pay they should considering the tasks they are responsible for.

Massage Envy Response

6y

On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'll pass it along to the regional leadership for your area. Thanks again!

1.0

Feb 5, 2019

Terrible training

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Free massage or facial once a month

Cons

The scheduling system is difficult, has a lot of detailed steps and you basically have to remember scripts for answering the phone.

Massage Envy Response

7y

On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location didn't leave you with a positive impression. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. We'll certainly share your feedback with the regional leadership for your area. If you'd like to provide some additional details to us via email to meemployeebrand@massageenvy.com, we'll be happy to pass them along.

1.0

Feb 3, 2019

Awful Ownership, Legal Grey Areas

Manager

Recommend

CEO approval

Business Outlook

Pros

Free monthly massage or facial

Cons

Shady business practices, no corporate or franchisee support

Massage Envy Response

7y

On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location didn't leave you with a positive impression. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. Nonetheless, as a whole we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees. We're disappointed to hear that you didn't feel the brand promise delivered and we'd like to reach out to your franchisee directly. If you could provide us with some additional details on your experience and your franchised location via email to meemployeebrand@massageenvy.com, we'll gladly follow up.

Viewing 61 - 63 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to learn the basics.

Terrible training

Awful Ownership, Legal Grey Areas

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Massage Envy reviews FAQs

Jobs at Massage Envy