Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 273 reviews)); "Flexible schedule and discounted massages" ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 256 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 828 reviews)); "Poor management and they dont care about their employees or their clients" ((in 623 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 249 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jun 25, 2021

Review is for CORPORATE Positions - Downhill Dumpster Fire Lit By Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since ME is a franchised business, the owners of the clinics are amazing and put their blood, sweat, and tears into everything and they are amazing to work with. The employees (those who are left) are loyal and work themselves to the bone in order to ensure success of the business.

Cons

Leadership is less than a subpar. …The CEO is in her position due to default and doesn’t listen to the field or the owners. The CMO has less than 9 months previous experience with a brand as a CMO and can’t make a decision or provide a clear strategy to save her life. Employees have been leaving by the multiples each week and positions not filled 9 months later so expect others to backfill. Pay is less than national averages. No room for growth or advancement. Lack of communication and transparency between cross-functional teams.

Massage Envy Response

4y

If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll gladly pass them along as well.

1.0

Oct 1, 2020

Not a career

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

nice clients, direct deposit, comfortable work area

Cons

No raises, no benefits, no future

Massage Envy Response

5y

On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location didn't leave you with a positive impression. Locations are independently owned and operated, so the employment experience--including compensation and pay structure--varies from one franchised location to another. We'll pass your feedback along to the regional leadership for your area.

5.0

Feb 24, 2020

Love My Job

Lead esthetician

Recommend

CEO approval

Business Outlook

Pros

Always Booked and lots of training. I like that there is always new products & procedures coming out so we always have new options for our clients.

Cons

Rolling out to many new things at once

Massage Envy Response

6y

On behalf of Massage Envy Franchising, thank you for sharing your positive review! We're thrilled to hear that your experience as an employee in a Massage Envy franchised location has been a positive one.

Viewing 58 - 60 of 7,406 Reviews

Jobs at Massage Envy

Esthetiician Part-Time

Esthetician - Full Time

Massage Envy

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Review is for CORPORATE Positions - Downhill Dumpster Fire Lit By Leadership

Not a career

Love My Job

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