Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has been stable over the past 12 months.

How satisfied are employees working at Massage Envy?

39% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"It is a great cause and some of the people are great." ((in 273 reviews)); "Flexible schedule and discounted massages" ((in 273 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 259 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 256 reviews)); "Free Massages and Facials... Getting to know the therapists and front staff... Discounts on products" ((in 221 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 828 reviews)); "Poor management and they dont care about their employees or their clients" ((in 623 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 249 reviews)); "if bad manager or owner it will be a nightmare." ((in 180 reviews)); "Extremely low commission rates compared to the money they are making" ((in 79 reviews))

Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)

Todd Schrader

44% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

2.0

Feb 13, 2015

Not a good career for Estheticians

Esthetician

Recommend

CEO approval

Business Outlook

Pros

Great discounts on services and products. Decent pay if you're a front desk associate (if you're good at sales).

Cons

Not reliable pay. Massage Envy doesn't pay its estheticians hourly. If your client doesn't show up, you don't get paid. The communication with the front desk and licensed professionals could improve. There were many front desk scheduling errors which made my job frustrating. There were a few times I arrived at work and my clients had cancelled earlier that day (the front desk forgot to call me to say they cancelled). What a waste of gas to drive to work...and NO there isn't any compensation for such errors.

3.0

Jan 13, 2015

Good place to start

Lmt

Recommend

CEO approval

Business Outlook

Pros

All you need to do is show up and massage. If a client is a no show you receive half of the pay. (7.50) You stay booked most of the time and you work whatever hours you want. Its a good place to get your feet wet.

Cons

You can get burnt out really fast. Clients can be demanding. The pay isn't that great compared to the work you are putting out. $15 bucks a massage and you live off the tips which can be either really good or really bad. Its not a steady paycheck. Its like a massage farm lol

2.0

Jul 13, 2014

Individually owned, not a team playing business.

Front desk sales associate

Recommend

CEO approval

Business Outlook

Pros

Good for making side money.

Cons

Taken advantage of and not rewarded for good performance. The therapist were even worse off.

Viewing 46 - 48 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a good career for Estheticians

Good place to start

Individually owned, not a team playing business.

Jobs at Massage Envy

Massage Envy reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Massage Envy

Massage Envy reviews FAQs