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      Massage Envy

      Engaged Employer

      Massage Envy reviews

      3.1

      39% would recommend to a friend

      (7,406 total reviews)
      avatar

      Todd Schrader

      44% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

      Reviews by job title

      7K reviews
      1.0
      Jul 7, 2014

      Not what I was expecting at all...

      Front desk sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounted massages and products, closed on holidays

      Cons

      You do double the work for half of the pay. I would book appointments, wash windows, mop, vacuum, sweep, restock bathrooms, do laundry, restock clipboards, sell memberships all while having to have a giant smile on your face or the manager would tell you that it's uncomfortable to have someone that looks unhappy/tired. Management really doesn't care about your hours-or lack of- and will purposely move your schedule around so you don't work with people you like. Clients are extremely rude.

      1.0
      Jun 21, 2014

      Working here makes you hate the place.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing about working here is getting massages for free or at a discounted rate.

      Cons

      The franchisee is never in and knows nothing about her own clinic yet expects the sales to be at the top. The owner makes the front desk associates scrub the floors on their hands and knees and tells them if they don't file for worker's comp, they'll get a bonus. They expect you to live off of minimum wage in California but show up with brand new, fully loaded cars. They talk on the phone about purchasing more things yet can't provide for their own clinic (inventory, paint job, etc). The massage envy vision is to provide healthy lives for people but all the owners really care about is people buying the memberships and if they don't finish their 12 month term, they get sent to collections.

      2.0
      May 28, 2014

      Do you want to be a slave?

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location I worked at, gave us really good commission (20% off of retail). The clients were generally amazing. I loved that this location was constantly busy. I loved all the therapist and staff, and the GM was very intelligent, cunning, and knew the business of sales.

      Cons

      Management style. It was extremely, EXTREMELY hostile. I was so stressed out and scared to come into work almost every day. Just making minor mistakes got you yelled at (things that actually did not cost the company money nor reputation). I have never been yelled at in my LIFE by a manager, much less in front of other people. It was very very degrading, and an awful way to treat people.

      Viewing 49 - 51 of 7,406 Reviews
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      ReviewsMassage Envy reviews

      Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.