Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 166 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 91 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews)); "Commission is low and only eligible when goal is met" ((in 57 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 24, 2021

Do not work here!!!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

There really aren't any pros with this job other than that you have a job.

Cons

Poor work life balance, toxic work environment, little direction from upper management, stressful job, and management does not respect your availability....expect to work on days you're supposed to be off and hours you aren't available. You are expendable to upper management.

1.0

Aug 12, 2021

Not for anyone with growth mindset

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Your always learning something new, you are pushed heavily to improve. Your ability to think on your toes is tested. You will learn skills that will teach you to become a great leader and help run a business.

Cons

Everything you learn is out of being over-worked, undervalued, and in a kill or be killed environment. You learn to rise above it because you have no choice. If you have a growth mindset you are chastised for it. Your opinion on how to help grow your team doesn't matter. Promotions are dangled in front of your face and used as leverage to keep you around but management will always promote for the outside. Being overworked is an understatement. Stores are mismanaged and unorganized. Customers see this and write reviews about it and instead of uppermanagment doing something about it the employees are once again chastised and forced to ask customers to rate hire on reviews.

3.0

Jun 15, 2021

Long hours and never enough

Store manager

Recommend

CEO approval

Business Outlook

Pros

Family environment, clean, music, discount

Cons

The business itself is failing and that stress is passed down from corporate to regionals to store and associates. I do not suggest.

Viewing 166 - 168 of 2,633 Reviews

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