LensCrafters reviews

Pay is not good, across the board. Lowest paid sales people have a base pay that is not a living wage. Commission does not consistently make up for this as the goals are not reachable. Highest paid store managers are underpaid for the level of work they accomplish. Very micromanaged and too competitive. Company does not seem to be actively investing in improving working conditions and many people are leaving and have left for simpler work that pays better or even just leaving because of generally poor working conditions including hours. Hours shift constantly. You are both an opener and a closer and never have a consistent schedule, making life difficult to plan which greatly effects workers lives. Stores are in embarrassing shape and many have not been updated for over a decade. All of this adds up to working conditions plagued by constant turnover, inconsistent hours, low pay, low moral, competitive and toxic sales vision, dated and old stores in bad condition, labs with 25 year old machines that are run to failure and then replaced with old and broken machines. A single store can have a revenue of 3 million $ and you are left wondering where is all of the money going? Could be amazing but company priorities are very regressive.

the way the company is set up makes your day to day tasks difficult to achieve. they overwork and underappreciate and it's actually really unfortunate people the brand and the patients are great. but the policy's and procedures stand in the way of it maxing it's potential as a company.