Is LensCrafters a good company to work for as a Lab Associate?

Lab Associate professionals working at LensCrafters have rated their employer with 2.7 out of 5 stars in 176 Glassdoor reviews. This is a lower than average score with the overall rating of LensCrafters employees being 3.2 out of 5 stars. Search open Lab Associate Jobs at LensCrafters now and start preparing for your job interview by browsing frequently asked Lab Associate interview questions at LensCrafters .

Does LensCrafters pay Lab Associate employees well?

Lab Associate professionals rate their compensation and benefits at LensCrafters with 3.7 out of 5 stars based on 176 anonymously submitted employee reviews. This is 14.5% better than the company average rating for salary and benefits. Find out more about Lab Associate salaries at LensCrafters.

How happy are Lab Associate professionals working at LensCrafters?

18% of Lab Associate employees at LensCrafters would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Lab Associate professionals have also rated LensCrafters with a 3.7 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.6 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 162 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 93 reviews)); "Flexible hours and store discount" ((in 85 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 144 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 59 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

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LensCrafters Lab Associate reviews

2.7

18% would recommend to a friend

(176 total reviews)

Alfonso Cerullo

13% approve of CEO

12% positive business outlook

Ratings by category

3.7

Work/Life balance

3.7

Compensation and benefits

3.0

Diversity & inclusion

2.6

Culture & values

2.6

Career opportunities

2.5

Senior management

Lab Associate employees have rated LensCrafters with 2.7 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Lab Associate professionals have an average working experience there. LensCrafters is rated 25% below average by Lab Associate professionals compared to other employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

176 reviews

1.0

Oct 3, 2022

Don’t work here!

Lab technician

Recommend

CEO approval

Business Outlook

Pros

They’re very flexible with hours and days that you can work.

Cons

They don’t give anyone full time except for managers.

2.0

Sep 15, 2022

Exhausting in every way

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Ability to make a pair of glasses. That’s really it.

Cons

No schedule consistency, terrible work/life balance, extremely poor communication, understaffed, underpaid for the amount of responsibilities placed on you , no retail and lab partnership, nearly everything is timed. Machines are extremely old and falling apart, have to be fixed and adjusted regularly just to work.

2.0

Jul 31, 2022

Retail is terrible

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Free glasses on your hire anniversary. Lab work is great if you're not pulled onto the sales floor.

Cons

Unrealistic sales goals. There are so many goals that literally can't all be made at the same time. You end up picking which goals you're willing to hear cr*p about from your manager because you CANNOT make all of them. So much superfluous training that you don't know is due until your manager texts you to tell you its late. You would think a huge company would be more organized. Scheduling is also terrible for full timers. They almost never get 2 days off in a row. Commission rates are not worth even thinking about.

Viewing 31 - 33 of 176 Reviews

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Don’t work here!

Exhausting in every way

Retail is terrible

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